Due to the custom nature of our product and our willingness to make sizing adjustments prior to shipping; we DO NOT ACCEPT RETURNS OR REFUNDS. If an item is damaged upon delivery please email us to get things resolved.
Please contact us with any questions or concerns --- info@xxbyjaxx.com
Our Chrome Kandi pieces are made with surgical grade stainless steel so that shit is built to last.
But, we do use lots of glass, ceramic, and real pearls in our handmade pieces so don't treat it like your Urban Outfitters necklace, things can break. Take care of your xx pieces, and they will take care of you.
