Refund policy

Every piece is handmade to order, which is why we can't accept returns or refunds. But we stand behind our work:

Free re-sizing — orders over $100 get free sizing adjustments before your order ships. Leave a note at checkout with your desired length, or email us before we ship.

Arrived damaged? Email info@xxbyjaxx.com and we'll make it right.

Not sure on size? Reach out before you order — we'd rather get it perfect the first time.

Questions or concerns — info@xxbyjaxx.com