q & a

can I get my jewelry wet?

yes — the stainless steel pieces are waterproof. shower in them, sweat in them, rage in them. for handmade pieces with real pearls, glass or ceramic, keep them out of long soaks so they stay perfect — quick splashes are fine.

will it tarnish or turn my skin green?

never. that green tint comes from cheap copper and brass — we don't use either. every piece is built on surgical grade stainless steel, so it doesn't tarnish, doesn't fade, and won't mess with your skin.

what is it made of?

surgical grade stainless steel at the core — hypoallergenic, so you can wear it every day. select pieces feature real pearls, natural stone, hand-painted enamel, glass and ceramic, all assembled by hand.

how do I care for the handmade pieces?

chrome kandi is built to take a beating. the handmade pieces use real glass, ceramic and pearls — treat them with love: wipe them down after a sweaty night, store them somewhere they won't get crushed. full care guide here.

what if my piece breaks?

reach out — DM us on instagram or reply to your order confirmation email with a photo and your order number, and we'll figure it out together. every piece is handmade or hand-finished, and we stand behind that.

how do custom orders work?

three steps: you tell us your idea through the custom order form — colors, charms, letters, a vibe, a screenshot, anything. we design it together — you'll get materials, a sketch and a quote, and we go back and forth until it's exactly right. then it's built by hand at the bench and shipped to your door. nobody else will ever have it.

how long does shipping take?

free US shipping on all jewelry 💚 need it faster? expedited shipping is available at checkout. international shipping is available too — rates calculated at checkout.

what's your return & exchange policy?

answer coming soon.

can I change or cancel my order?

answer coming soon.

can I get a different chain length or size?

most pieces can be adjusted or built to your size — that's the beauty of handmade. hit the custom order form or DM us before you order and we'll make it work.